Contact us if you need information

Location

SWISS KRONO SAS

Route de Cerdon
45600 Sully-sur-Loire
France

Contact Person

SWISS KRONO Contact form

1 Data protection at a glance

1.1 General information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text. If you are in Europe, the country-specific regulations and the DSGVO are authoritative.

1.2 Data collection on our website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This can be data that you enter into a contact form, for example.
Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website. The location of the servers on which the data is stored is in Germany.
What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this and other questions on the subject of data protection. Furthermore, you have the right of appeal to the competent supervisory authority.

1.3 Privacy of children

Minors under the age of 18 (children) are not the target group of our website and are not allowed to use it.
We do not knowingly collect personal information from anyone under the age of 18 or anyone else who is legally unable to use our services and website. If you are a parent or guardian and suspect that your children have provided us with personal information, please contact us. If we discover that we have inadvertently or incorrectly collected personal information from children without verifying parental consent, we will delete it immediately unless we are required by law to retain the information.

1.4 Analysis tools and third-party tools

When you visit our website, your surfing behaviour can be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following privacy policy.
You can contradict this analysis. We will inform you about the possibilities of objection in this privacy policy.

2 General notes and mandatory information

2.1 Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how this is done and for what purpose.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

2.2 Note on the responsible body

The person responsible for data processing on this website is

SWISS KRONO SAS
Téléphone: 02.38.37.37.37.
E-mail: frsu.dpo@swisskrono.com
hereinafter "SWISS KRONO"

Responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

2.3 Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke a previously given consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.

2.4 Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the person concerned has a right of appeal to the competent supervisory authority. The competent supervisory authority for data protection matters is

COMMISSION NATIONALE DE L’INFORMATIQUE ET DES LIBERTES (CNIL)
3 Place de Fontenoy TSA 80715 - 75334 PARIS CEDEX 07 
Tél :  01 53 73 22 22

2.5 Right to data transferability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only take place as far as it is technically feasible.

2.6 SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

2.7 Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

2.8 Objection to advertising mails

The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information material is hereby contradicted. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as through spam e-mails.

3 Data protection officer

Is a data protection officer legally required for us?
Our company don’t need a data protection officer but you can reach a people in charge of this question at the following e-mail address.
frsu.dpo@swisskrono.com

4 Data collection on our website

4.1 Cookies

The Internet pages partly use so-called cookies. These do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. These are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.
Cookies, which are required for the electronic communication process or for the provision of certain functions you have requested (e.g. shopping basket function), are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Browser plugin
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

4.2 Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.
The basis for data processing is Art. 6 Para. 1 letter b DSGVO, which permits the processing of data for the performance of a contract or pre-contractual measures.

4.3 Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. This storage includes information on the company (optional), country, title, first name, last name, telephone number, address, e-mail address and the message from the text input field. We will not pass on this data without your consent.
The processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out up to the time of revocation shall remain unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for which it was stored ceases to apply (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

4.4 Registration of free SWISS KRONO account

You can register on our website to use additional features on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.
For important changes, such as changes to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.
The data collected during registration (identical to the above "contact form" plus, for companies, the billing and delivery address) is stored by us for as long as you are registered on our website and is then deleted. Legal retention periods remain unaffected.

4.5 Newsletter

If you would like to receive the newsletter offered during the account registration, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only collected on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.
The processing of the data provided when registering for the newsletter is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of your data, your e-mail address and its use for sending the newsletter at any time, for example by clicking on the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out shall not be affected by the revocation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the newsletter. Data that has been stored by us for other purposes (e.g. e-mail addresses for the member area) remains unaffected.

4.6 Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent necessary to enable or charge the user for the use of the service.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

5 Analysis tools and advertising

5.1 Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called "cookies". These enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

IP anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

Opposition to data collection
You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.
You can also prevent Google Analytics from collecting your data by clicking on the following link An opt-out cookie is set to prevent the collection of your information on future visits to this site: Disable Google Analytics.
More information on the handling of user data at Google Analytics can be found in the privacy policy of Google: https://support.google.com/analytics/answer/6004245?hl=de.

Order data
We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics
This website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain information about the age, gender and interests of the site visitors. This data is derived from interest-based advertising by Google and from visitor data from third parties. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".

5.2 Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
This feature allows you to link the advertising target groups created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. In this way, interest-related, personalized advertising messages that have been adapted to you on one device (e.g. mobile phone) depending on your previous usage and surfing behavior can also be displayed on another of your devices (e.g. tablet or PC).
If you have given permission, Google will link your web and app browsing history to your Google Account for this purpose. In this way, the same personalized advertising messages can be delivered on any device you sign in to with your Google Account.
To support this feature, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data to define and create target audiences for cross-device advertising.
You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising; follow this link: https://www.google.com/settings/ads/onweb/.
The summary of the data collected in your Google Account is based solely on your consent, which you can give or withdraw to Google (Art. 6 para. 1 lit. a DSGVO). In the case of data collection transactions that are not merged with your Google Account (e.g. because you do not have a Google Account or have objected to the merger), the collection of data is based on Art. 6, para. 1, lit. f DSGVO. The legitimate interest results from the fact that the website operator has an interest in the anonymised analysis of the website visitors for advertising purposes.
Further information and the privacy policy can be found in the Google privacy policy at: https://www.google.com/policies/technologies/ads/.

5.3 Google AdWords and Google Conversion Tracking (Google Tag Manager)

This website uses Google AdWords. AdWords is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
In the context of Google AdWords we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was redirected to that page.
Every Google AdWords customer receives a different cookie. The cookies cannot be tracked on the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive information that can be used to identify users personally. If you do not wish to participate in tracking, you can opt out of this use by slightly disabling the Google Conversion Tracking cookie on your web browser under User Preferences. They are then not included in the conversion tracking statistics.
The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.
More information about Google AdWords and Google Conversion Tracking can be found in the Google privacy policy: https://www.google.de/policies/privacy/.

5.4 Facebook tracking pixels

This website uses the visitor action pixel of Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for conversion measurement.
This allows the behaviour of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook Ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised.
The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy. This allows Facebook to enable the placement of ads on pages within Facebook and outside of Facebook. This use of the data cannot be influenced by us as site operators.
In the Facebook privacy policy you will find further information on how to protect your privacy:

www.facebook.com/about/privacy/.


You can also disable the remarketing feature "Custom Audiences" in the Advertising Settings section under :

www.facebook.com/ads/preferences/


You must be logged in to Facebook for this.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website:
http://www.youronlinechoices.com/de/praferenzmanagement/.

5.5 LinkedIn Pixel

This site uses the visitor response pixel from LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn") for conversion measurement.
This allows the behaviour of site visitors to be tracked after they have clicked on a LinkedIn ad to be redirected to the provider's website. This allows the effectiveness of LinkedIn advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimised.
The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, LinkedIn stores and processes the data so that it can be linked to the respective user profile and LinkedIn may use the data for its own promotional purposes, in accordance with the LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy. This allows LinkedIn to enable the placement of advertisements on LinkedIn's sites and outside LinkedIn. This use of the data cannot be influenced by us as site operators.
You can disable the remarketing feature in the account settings at https://www.linkedin.com/psettings/advertising. You must be registered with LinkedIn to do this.
If you do not have a LinkedIn account, you can disable usage-based advertising from LinkedIn on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

6 plugins and tools

6.1 Google Maps

This site uses the map service Google Maps via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an attractive presentation of our online offers and easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to the Google privacy policy: https://www.google.de/intl/de/policies/privacy/.

6.2 YouTube

Our website uses plugins from the Google operated YouTube page. The operator of these pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our sites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged in to your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to the YouTube privacy policy at: https://www.google.de/intl/de/policies/privacy.

6.3 Vimeo

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our sites equipped with a Vimeo plugin, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.
If you are logged in to your Vimeo account, you allow Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.
Vimeo is used in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to the Vimeo privacy policy at https://vimeo.com/privacy.

6.4 Font service "fonts.com"

This website uses "fonts.com", a font service of Linotype GmbH ("fonts.com"), Werner-Reimers-Straße 2-4, 61352 Bad Homburg, Germany ("fonts.com"). Every time your visit this website, files are loaded from a "fonts.com" server to display the texts in a specific font. Your IP address can be transmitted to a server of "fonts.com" and stored in the context of the usual weblog.
The legal basis for the data processing is the legitimate interest (absolute technical necessity for the provision and delivery of the "website" service expressly requested by you by calling it up) in accordance with Art. 6 Para. 1 letter f DSGVO.
The further processing of this information is the responsibility of "fonts.com", for the corresponding conditions and settings please refer to the data protection information of "fonts.com": https://www.fonts.com/info/legal

6.5 FontAwesome

This website uses FontAwesome for visual design. We process with our contract processor Fontawesome, Fonticons, Inc., 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA, connection data and browser data for the purpose of providing the fonts required by the web browser to display the website. This data is processed only for the time needed to select and transmit the fonts.
The legal basis for the data processing is the legitimate interest (absolute technical necessity for the provision and delivery of the "website" service expressly requested by you by accessing it) in accordance with Art. 6 Para. 1 letter f DSGVO.
Insofar as FontAwesome carries out further independent processing of the data, FontAwesome is solely responsible for this. Details can be found in the FontAwesome privacy policy. Privacy policy: https://fontawesome.com/privacy

6.6 Elastic Search Functionality (AWS)

This website uses for monitoring purposes Elasticsearch from Elasticsearch Inc, Mountain View (CA), USA ("Elasticsearch"). Elasticsearch is not subject to any control by SWISS KRONO, so please also note the data protection information of Elasticsearch Inc. (https://www.elastic.co/legal/privacy-statement).

6.7 Siteimprove Analytics

 

This website uses Siteimprove Analytics, a web analytics service provided by Siteimprove. Siteimprove Analytics uses „cookies“, which are text files placed on your computer, to help us analyze how visitors use the site. The information generated by the cookies about the visitors’ use of the website will be stored and processed by Siteimprove on servers in Denmark.

After Siteimprove's internal services have extracted from the IP addresses any information of interest for web analytics (e.g., organization and location; mainly to categorize groups of users), the IP addresses are fully anonymized before the collected data is viewable by us through Siteimprove Suite.

We will use this information to evaluate and report on the user behavior of our website visitors and ultimately to improve the website experience for our visitors. Siteimprove will not transmit this information to third parties or use it for any marketing or advertising purposes.

 

For more information about Siteimprove Analytics and Siteimprove A/S's privacy policy, please visit the following link:

https://siteimprove.com/en/privacy/

 

These are the cookies used by Siteimprove on this website:

 

Cookie name: nmstat

Type: Persistent - expires after 1000 days

About: This cookie is used to help record visitors' use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. The cookie contains no personal information and is used only for web analytics.

 

Cookie name: siteimproveses

Type: Session cookie

About: This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site.

 

Cookie name: szcib

Cookie type: Persistent – expires after 400 days

About: This cookie is used to determine if the user has accepted or declined cookies. This is only set if the Siteimprove Cookie Info Banner solution is in use.

 

Cookie name: sz-feedback-should-hide

Cookie type: Session cookie

About: This cookie is used to hide/close a feedback widget for specific sessions (visits) on the Analytics Feedback feature. It is set when a user clicks a button in the feedback widget which indicates they don't wish to see the widget again. The cookie contains no personal information and is used only for web analytics. It simply contains the text 'true' when it is set.

 

Cookie name: _cfduid

Cookie type: Persistent cookie

About: The "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.

 

Cookie name: AWSELB / AWSELBCOR

Cookie type: Session cookie

About: The AWSELB cookie ensures that all page views for the same visit (user session) are sent to the same endpoint. This enables us to determine the sequence of a user's page views needed for features like Behavior Tracking and Funnels.

 

 

 

By using this website, the visitor consents to the processing of data about him/her by Siteimprove in the manner and for the purposes set out above.

 

You can prevent the collection of your data by Siteimprove Analytics by refusing Siteimprove's cookies in our cookie bar or by clicking the following link. An Opt-Out-Cookie will be set that will prevent future collection of your data when visiting this website:

 

7. Change management

SWISS KRONO can change this current version of the data protection declaration (status: 06.01.2020) at any time. This declaration is only published on this page. SWISS KRONO does not conduct any correspondence about the change, but assumes that the customer will consult this page from time to time. Nevertheless, SWISS KRONO reserves the right to publish important changes by email.